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Privacy Policy

A legal disclaimer

We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our VR-assisted psychotherapy services, in accordance with the General Data Protection Regulation (GDPR). 

Privacy Policy - the basics

When you use our contact form, we may collect:

  • Full name

  • Email address

  • Phone number (optional)

  • Message content

  • Date and time of submission

  • IP address (for security purposes)

 

Purpose of Processing

We process this data to:

  • Respond to inquiries

  • Schedule appointments

  • Provide information about our services

  • Fulfill legal documentation requirements

 

Legal Basis

Data processing is based on:

  • Art. 6(1)(a) GDPR – your consent

  • Art. 6(1)(b) GDPR – pre-contractual measures

  • Art. 6(1)(c) GDPR – legal obligations

Data Storage

Your data is stored securely and only for as long as necessary to fulfill the stated purposes or as required by law. Access is restricted to authorized personnel.

 

Data Sharing

We do not share your data with third parties unless:

  • You have given explicit consent

  • It is required by law

  • It is necessary for technical service provision (e.g. hosting provider)

 

Your Rights

You have the right to:

  • Access your data

  • Rectify inaccurate data

  • Erase your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the supervisory authority (e.g. Datenschutzbehörde Hamburg)

 

Cookies & Analytics

We may use essential cookies to ensure website functionality. No tracking or profiling cookies are used without your explicit consent.

 

Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

 

Updates

This Privacy Policy may be updated to reflect changes in legal requirements or service offerings. The latest version will always be available on this page.

 

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